Effective Date: 1April, 2025

Gaming Caravan (“we,” “our,” or “us”) operates the website https://gamingcaravan.co.uk, offering a wide range of online casino and gaming services. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your gaming experience and ensure seamless service delivery. The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address, and payment details.
  
  
• Account Information: Username, password, and other credentials for accessing your account.
  
  
• Device Information: IP address, browser type, device type, and operating system.
  
  
• Transaction Details: Payment information, winnings, deposits, and withdrawals.
  
  
• Communication Records: Any correspondence with our support team or inquiries made via email or contact forms.
  
  

2. How We Collect Information

We collect your information through various methods, including:

• Account Registration: When you create an account on our platform.
  
  
• Payment Transactions: When processing deposits and withdrawals.
  
  
• Website Interaction: Through cookies and similar technologies when you browse our site.
  
  
• Customer Support: When you contact us for assistance or inquiries.
  
  

3. How We Use Your Information

We use the information collected to provide, improve, and personalize our services. This includes:

• Service Delivery: Ensuring smooth account management and facilitating gaming activities.
  
  
• Transaction Processing: Managing payments, deposits, and withdrawals.
  
  
• Customer Support: Responding to inquiries, resolving issues, and providing timely assistance.
  
  
• Marketing and Promotions: Sending newsletters, special offers, and promotional materials based on your preferences.
  
  
• Fraud Prevention: Detecting and preventing fraudulent activities, ensuring compliance with regulations.
  
  

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information under the following circumstances:

• Service Providers: With third-party vendors and service providers who assist in payment processing, hosting, and customer support.
  
  
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  
  
• Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be included.
  
  

5. Data Security Measures

We take the security of your information seriously and implement appropriate measures to safeguard it. These include:

• Encryption: All sensitive data is encrypted using industry-standard protocols.
  
  
• Access Control: Limited access to personal information to authorized personnel only.
  
  
• Regular Audits: Periodic reviews and audits to ensure compliance with data security standards.
  
  

6. Cookie Policy

We use cookies and similar technologies to enhance your experience and improve website functionality. Cookies help us:

• Analyze Traffic: Monitor user behavior and improve site performance.
  
  
• Personalize Content: Tailor recommendations and promotional offers.
  
  
• Track Preferences: Remember your preferences and settings.
  
  

You can manage cookie preferences through your browser settings. Disabling cookies may impact certain features of our site.

7. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of your personal information.
  
  
• Update Your Information: Correct inaccuracies in your personal details.
  
  
• Delete Your Data: Request the deletion of your personal information.
  
  
• Opt-Out of Marketing: Unsubscribe from promotional communications.
  
  

To exercise any of these rights, please contact us at marketing@gamingcaravan.co.uk.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

As we operate globally, your information may be transferred to and stored in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws to safeguard your information.

10. Protecting Children’s Privacy

Gaming Caravan is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that a minor has provided personal information, we will take steps to delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our services after changes are posted signifies your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: marketing@gamingcaravan.co.uk
  
  
• Phone: +1 (307) 265-6160
  
  
• US Address: 1262 Marsh Creek Lane, Orlando, FL, US 32828
  
• UK Address: 179 Shaftesbury Ave, London WC2H 8JR, United Kingdom